Systems
What your systems already emit becomes memory, with no AI model in the way.
When an order changes, a bill is disputed or a ticket reopens, the system already emits an event. Niadra receives that event, keeps the raw content and applies a versioned mapping that pulls out the type, the object, the customer’s ID in that system and the time. The order, ticket or bill is tied to the right customer, with a timeline of its events and of the agents’ actions. The official value stays in the system: the memory keeps what the agents need to remember and points to the source.
How it works
From event to memory
exampleArrives from the ERP
POST /v1/ingest/webhook/erp
{
"event": "invoice.credited",
"invoice": "0823",
"customer_id": "48213",
"amount": 40.00,
"currency": "USD",
"at": "2026-09-22T17:06:21Z"
}Goes into the memory
- Object
- Bill 0823, from the ERPcredited at 2:06 pm, with a reference to the source record
- Customer
- Marina Souzarecognized by ID 48213 from the company records
- Action
- $40 credit appliedBilling agent · internal · 2:06 pm. The action and the ERP event become one record.
- Open item
- August bill disputeclosed by the 2:06 pm action
No AI model reads the event: the mapping transforms it, and the raw content is kept so it can be remapped later.
- Comes in by webhook, through the API or as a batch file, for systems with no webhook
- Only mapped event types come in: an ERP’s volume does not weigh on the memory
- From one sample event, the configuration assistant proposes the mapping and tests it on a hundred events. A person approves it
- Free text from inside a system, such as a ticket description, goes through the same reading as conversations
- The system stays the official source, and Niadra never writes to it
One memory, nine products
Connect
What goes into the memory
- SystemsYou are hereThe events your systems already emit, tied to the right customer.
SDK, API and MCP
Any agent connects to the memory with three calls, in Python, TypeScript, HTTP or MCP.
See the documentationRemember
What the memory knows
Deliver
What each agent receives
Govern
What your team controls